The system currently does not allow dialing extensions while using the VIDEO feature and adding a 3rd person to any appointment. Can I add a third participant to my video call by dialing an extension? Clinicians with Dialer Free will not have access to group calling. Note: Adding a 3rd participant is only available to Dialer Pro and Dialer Enterprise. To add a 3rd person using the Doximity Desktop Video Dialer, click HERE. Yes, to view the instructions for adding a 3rd person with the Doximity Dialer App, click HERE. _ Feature Questions Can I add a third participant to my video call? We currently do not support local carriers in the following territories: Local Puerto Rico carriers Claro, PR Wireless, and Verizon are not reachable using shortcodes. Instructions are here.Ĭurrently, we support the following carriers in the following territories: Clinicians with Dialer Free will not have access. Note: This is only available to Dialer Pro and Dialer Enterprise users. However, you can email patients the video room link to allow them to join on their mobile phone or computer. If your patient is on a supported US carrier network but is out of the country (or in a US territory such as Puerto Rico or the US Virgin Islands), the message may be delivered successfully, but delivery is not guaranteed. It depends on the territory you are located in and on your patient's cellular carrier. territory (Puerto Rico, American Samoa, Guam, or U.S. All other healthcare professionals will have access to 20 free calls before being required to purchase a Dialer Pro subscription.Ĭan I use Dialer Video if I'm located in a U.S.If you're a verified MD, DO, NP, PA, Pharmacist, Pharm Student, or Medical Student you can use Dialer now.A verified Doximity member to learn more about our verification process see HERE. ![]() To use any of Doximity Dialer’s communication tools (video, calling, or voicemail) you must be: To get started, make sure your Doximity iPad app is updated to the latest version and follow the same steps as you would if you were placing a video call on the mobile app. Note: For all browsers, you must have the latest version. Windows Desktop: Chrome, Safari, Firefox, Edge.MacOS Desktop: Chrome, Safari, Firefox, Edge.You must have the latest version of the Doximity App on your device.Android operating system version 7.1 or higher.A desktop version is currently available at _ General Questions What devices support Dialer Video?ĭialer Video is available on the Doximity App for iPhone, iPad, and Android. I am seeing a message that says I need to check my internet connection and try again, what should I do?.I am now seeing a message that my patient's internet connection is unstable, what should I do?.I am having trouble connecting to a video call.Can patients see the nickname(s) I give to my phone numbers?.How do I make sure my personal mobile number is not visible to patients when I place a video call?.Can I edit the message sent to my patient?.How do I change the number that shows up for my patient when I use Call Nudge?.What number will show up on my patient's caller ID when I use Call Nudge?.How do I invite my patient without a smartphone to my video call?.How do I change the number I get text notifications sent to?.What does the timestamp mean on the history list?.Can I call my patient and walk them through the process?.Will I be notified when my patient joins the call?.Will my personal number ever be visible to my patient?.How do I rejoin a video call with my patient?.Can I view a history or log of my video calls?.Can I launch a video call from my computer?.Can I add a third participant to my video call?Ĭan I add a third participant to my video call by dialing an extension?. ![]()
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